Vehicle broke down? Viking will help you. Always.
Roadside assistance 24/7/365, regardless of the vehicle, cause of damage or insurance. Wherever you are, Viking is there for you.
This is how Roadside Assistance works!
We have made it quick and easy to book roadside assistance and towing.
Order a roadside assistance
Call 0100 2424 or order a roadside assistance service online. Viking will help you regardless of the cause of the damage, the vehicle or the type of insurance.
We evaluate the situation
Our experienced customer service will identify the cause of the damage and arrange assistance for you. If possible, we will try to resolve the problem over the phone.
Follow the arrival of the tow truck
You will receive a link by SMS where you can follow the tow truck's journey to you.
Viking helps you back on the road
Our priority is to solve the problem on the spot so you can continue with your own car. If the problem cannot be resolved, we will tow the vehicle to a workshop.
With Viking you are in safe hands
As our customer, you can count on us to help you through difficult roadside assistance situations 24/7/365, whatever the situation.
Roadside assistance in 60 minutes
For fast roadside assistance, we have roadside assistance stations across the country, from south to north of Finland. That's why you can get help within 60 minutes on average.
Viking is never far away when you need help.
97% customer satisfaction
Our friendly tow truck drivers and our 24-hour service centre, staffed by experienced customer service representatives, will help and advise you throughout the roadside assistance process.
Our experts are always ready to help with problems large and small.
In 4 out of 5 cases, we can help you on the spot.
With our fully equipped, roadside service vehicles and experienced drivers, we can usually fix the problem on the spot and get you back on the road in your own car.
Our expertise saves you time and money.
Roadside Assistance no matter the cause of the fault
With Viking, all you need to do is order a roadside assistance. We help all types of vehicles 24/7/365 no matter what the problem is.
- Flat tyre
Do you have a puncture? Viking will fix the tyre, replace it with a spare or tow it home or to the nearest workshop.
- Empty battery
Is your car battery dead? Our experienced tow truck drivers will arrive quickly and ensure a safe and gentle start for your car.
- Out of fuel or electricity
Out of petrol, diesel or electricity? Order a refuelling or towing service at a charging station. Viking is never far away.
- Refuelling with the wrong fuel
Have you filled your diesel car with petrol or vice versa? Viking will help you on the spot or tow your car to a workshop.
- Engine failure
Did your car engine stop? Viking will find the fault and try to get you back on the road quickly.
- Locked out
If you've lost your key or locked it in the car, Viking will help you unlock the door so you can get back on the road quickly.
Thinking about something else?
You may find the answers you are looking for on our FAQ page.